Due to the COVID-19 pandemic, we have transitioned our Customer Advocates to work from the comfort of their own homes. They will still be able to answer all of your questions about the great gear we offer at the times listed below.

Chat

Chatting with one of our Customer Service Representatives is the fastest way to get your answers to almost anything.

CUSTOMER SERVICE LIVE CHAT HOURS (all times EST)

Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 7:00pm
Saturday: 9:00am - 5:00pm
Sunday: 10:00am - 5:00pm

Call Us

You can reach us at 844.833.6921 to speak with a Mountain Steals Customer Service Representative. Canadian and Overseas customers can call us at 248-629-1574.

CUSTOMER SERVICE PHONE HOURS

Monday - Friday: 11:00am - 7:00pm
Saturday - Sunday: CLOSED

Email Us

Send us an email and a Customer Service Representative will respond within 24 hours.

CUSTOMER SERVICE EMAIL HOURS

Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 7:00pm
Saturday: 9:00am - 5:00pm
Sunday: 10:00am - 5:00pm